Cancellation and Refund Policy
1. Introduction
At Python Analytics, we are committed to providing high-quality educational services. We understand that circumstances may change, and you may need to cancel your enrollment. This policy outlines the terms and conditions for cancellations and refunds.
2. Cancellation Requests
Submission: To cancel your enrollment, please submit a written request via email to py@pyacad.online
Timing: Cancellation requests must be received at least 7 days prior to the scheduled start date of the course or workshop. Requests received after this period may not be eligible for a refund.
3. Refund Eligibility
Full Refund: If a cancellation request is made at least 7 days after the course start date, you are eligible for a full refund, minus a transaction processing fee of 20% of the course fee.
Partial Refund: Requests made less than 7 days but more than 48 hours after the start date may be eligible for a 50% refund.
No Refund: Cancellation requests received less than 20 days after the course start date, or after accessing more than 50% of the course content, are not eligible for a refund.
4. Processing Refunds
Approved refunds will be processed within 15 working days from the date of approval. Refunds will be credited back to the original payment method used during registration.
5. Rescheduling and Substitutions
Rescheduling: If you wish to reschedule your enrollment, requests must be made at least 48 hours before the course start date. Rescheduling is subject to availability and may incur an additional fee.
Substitutions: You may substitute another individual in your place without additional charges, provided you notify us at least 48 hours before the course start date.
6. Cancellations by Python Analytics
In the unlikely event that Python Analytics cancels a course or workshop, you will be notified promptly and offered the option to reschedule or receive a full refund.
7. Contact Information
For any questions or to submit a cancellation or rescheduling request, please contact us at py@pyacad.online
Note: This policy is subject to change. Please refer to our website for the most current information.